A common issue with supporting a primarily Windows based user body, is that thanks to the “always on” expectation emboldened by smartphones and tablets, it can be a constant battle to try and encourage end users to restart their computers with some degree of regularity - yes IT friends, you know exactly what I mean!

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It’s been eight months since my last blog post, having taken on a new job, been on the receiving end of a full-on enterprise ransomware attack (that wasn’t nice!) and quite frankly experiencing one heck of a baptism of fire - I felt it was time do write a quick blog post tip!

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Recently I decided to hold a short(ish) staff training session on how to spot internet / email scams. The catalyst behind this, was primarily due to the sheer amount of helpdesk queries being received, pertaining to whether a particular website or email was genuine etc.

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Let’s face it, information security is important.  With more and more data being stored and accessed via the internet, we are becoming increasingly reliant on “third parties” to secure our personal data responsibly.  So how is it that we are seeing so many data breaches and poor practices?

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As I have mentioned in previous blog posts, I regularly listen to numerous technical podcasts.  A relatively new edition to my listening collection is the information security podcast Risky Business – it’s great!

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Most users of Office 365 will no doubt be aware of the Clutter folder; for the most part this Clutter folder works pretty well.

I’m not intending to go into the algorithmic processes of how the Clutter folder works, in this blog post - even if I could!

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Recently, we received rather confusing claims from specific users, stating they were receiving certain emails, often days after they had been sent.  This behavior was not consistent across the user base.

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Secure access to a webpage, without the need for a logon, can often be viewed as a bit of a holy grail solution.

Recently, I introduced a frictionless (logon free) way of providing secure(ish) access to some very basic web services.

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Recently, I was asked whether I could provide some assistance with manipulating data, that had been exported from a CAT results test.  The problem, had slowly been driving a colleague of mine, very slightly crazy!

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It recently occurred to me, that whilst my current full-time position is an IT Systems Manager, the majority of my blog posts thus far, have been more web centric – which is great, as I love the web and web technologies!

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